International Congress

Every year, the International Congress takes place in a different location around the world.
Concierges from all member sections gather for five days of connection, collaboration, and celebration. The event provides a unique opportunity to network and exchange insights on the latest trends in hospitality.

A dedicated Educational Day enriches the program, offering professional development through expert speakers and workshops. The Annual General Meeting is also held during the congress, bringing together the global leadership to shape the future of the organization.

One of the highlights of the week is the prestigious Concierge Award, where outstanding service and dedication are recognized — with the winner announced during a special ceremony.